Contact Us
One team, five North American locations, one point of contact for your laboratory
Choose the route that fits your question. Sales Support helps you specify and quote equipment. Tech Support looks after a system you already own. Either way, a real specialist answers.
How to Reach Us
TensileMill CNC supports laboratories across North America, Europe, the Middle East and East Asia from five locations. Whichever route you choose, your enquiry reaches a specialist rather than a queue, and we respond promptly.
For equipment, consumables, configuration advice or a detailed quotation, go to Sales Support. For a system you already own, including troubleshooting, spare parts, warranty and calibration, go to Tech Support. If you would rather talk it through, call us at ext. 1, or use the form below and we will route it for you.
Send us a message
Tell us what you need, choose Quick for a fast reply, or add your specimen details for a precise, ready-to-run package.
Our locations
Minden, NV
2220 Meridian Blvd., Suite #AF937, Minden, NV, 89423, USA
775-981-9041
Tualatin, OR
11407 SW Amu St., Tualatin, OR, 97062, USA
775-981-9041
Orlando, FL
4071 L.B. Mcleod Rd. Ste D PMB 34, Orlando, FL, 32811, USA
775-981-9041
Belleville, MI
847 Sumpter Road, Belleville, MI, 48111, USA
775-981-9041
Calgary, AB
918 16 Ave NW, Calgary, AB, T2M 0K3, Canada
775-981-9041
Frequently asked questions
Should I contact Sales Support or Tech Support?
Sales Support is for equipment you are considering: specification, configuration, consumables, quotations and complete laboratory projects. Tech Support is for a system you already own: troubleshooting, spare parts, warranty, calibration and service visits. If you are not sure, use the form on this page and we will route it to the right team.
How quickly will someone respond to my enquiry?
Sales enquiries are answered promptly by a CNC consultant, usually the same business day. Technical support tickets are contacted within 4 business hours by a member of our Customer Support team or your assigned technician.
Where are your offices located?
We operate from five North American locations: Minden NV, Tualatin OR, Orlando FL, Belleville MI and Calgary AB. Addresses, direct contacts and map links for each are listed on this page.
Do you support customers outside North America?
Yes. Our engineering team covers North America and Europe, and we work with qualified CNC service partners, application specialists and ISO calibration agencies worldwide, including the Middle East and East Asia. Remote diagnostics and coordinated local service keep you supported wherever you operate.
What is the fastest way to get a detailed quotation?
Use the Sales Support page and complete the detailed option of the request form. Sample type, blank dimensions, materials, hardness, standards and weekly volume are the details that let a consultant quote an accurate, ready-to-run package rather than a rough estimate.
Can I call instead of filling in a form?
Yes. Call +1 (877) 672 2622 and choose ext. 1. A form is often faster for technical enquiries because it captures the specimen and machine details our specialists need, but either route reaches the same team.